privacy policy

At Nailed It, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, use our services, or make a purchase from Nailed It (the "Site" or "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Your continued use of the Services after any changes means you agree to the revised Privacy Policy.

How We Collect and Use Your Personal Information:
To provide the Services, we collect personal information about you from various sources. The information we collect and use varies depending on your interactions with us.

What Personal Information We Collect:
The types of personal information we obtain depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You:
This may include:

Basic contact details (name, address, phone number, email).
Order information (billing address, shipping address, payment details, email address, phone number).
Account information (username, password, security questions).
Shopping information (items viewed, added to cart, or wishlist).
Customer support information (communications with us).

Information We Collect through Cookies:
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties:
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies supporting our Site and Services (e.g., Shopify).
Payment processors collecting payment information to fulfill orders.

How We Use Your Personal Information:
We use your personal information to:

Provide products and services, process payments, fulfill orders, manage accounts, arrange shipping, and handle returns and exchanges.
Market and advertise products and services, including sending promotional communications and displaying targeted advertisements.
Detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Provide customer support and improve our Services.

Cookies:
We use cookies on our Site to power and improve our services, run analytics, and better understand user interaction. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies. However, this may impact your user experience.

How We Disclose Personal Information:

We may disclose your personal information to third parties for legitimate purposes, such as:
Vendors or third parties performing services on our behalf.
Business and marketing partners to provide services and advertise to you.
Affiliates or within our corporate group.
In connection with a business transaction or to comply with legal obligations.

User Generated Content:
If you submit user-generated content (e.g., product reviews) to public areas of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third Party Websites and Links:

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of these sites. Information you provide on public or semi-public venues may also be viewable by other users.

Children’s Data:

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you believe we have collected such information, please contact us to request deletion.

Security and Retention of Your Information:

We implement security measures to protect your personal information, but no security measures are perfect. We retain your personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices:
Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, correct, or restrict processing. You can exercise these rights by contacting us.

Complaints:
If you have complaints about our processing of your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users:
We may transfer, store, and process your personal information outside your country, including the United States. We rely on recognized transfer mechanisms to ensure an adequate level of protection.

We value your trust and are dedicated to protecting your privacy. By understanding and agreeing to this Privacy Policy, you can confidently use our Services, knowing that we are committed to safeguarding your personal information.